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The relationship between Participative Decision Making and Organizational Citizenship Behavior of nurses: Mediation Effect of Psychological Empowerment and Moderated Mediation Effect of Power Distance Orientation

°£È£ÇàÁ¤ÇÐȸÁö 2023³â 29±Ç 3È£ p.268 ~ 277
KMID : 0614820230290030268
±è¼öÁ¤  ( Kim Sooo-Jung  ) - 

À±ÈñÀç ( Yun Hee-Je ) - 
¹Ú¿µÈÆ ( Park Yeong-Hun ) - 
ÀÌ¿µÁØ ( Lee Young-Jun ) - 
ÇãÁ¤È¯ ( Heo Jung-Hwan ) - 
¹Ú±âȯ ( Park Gi-Hwan ) - 
±èÁö¿ø ( Kim Ji-Won ) - 
Á¶ÀÌ°æ ( Jo I-Gyeong ) - 

Abstract

¿¬±¸¸ñÀû: º» ¿¬±¸´Â º´¿ø¿¡¼­ ±Ù¹«ÇÏ´Â °£È£»çÀÇ Âü¿©Àû ÀÇ»ç°áÁ¤, ½É¸®Àû ÀÓÆÄ¿ö¸ÕÆ®, Á¶Á÷½Ã¹ÎÇൿ »çÀÌÀÇ ÀÏ·ÃÀÇ °ü°è¸¦ »ìÆ캸°í À̵éÀÇ °ü°è¿¡¼­ ±Ç·Â°Å¸®¼ºÇâÀÇ Á¶ÀýµÈ ¸Å°³È¿°ú¸¦ °ËÁõÇÏ¿´´Ù.

¿¬±¸¹æ¹ý: º» ¿¬±¸´Â 2021³â 7¿ù 15ÀϺÎÅÍ 8¿ù 15ÀϱîÁö ¼­¿ï½Ã¿¡ ¼ÒÀçÇÑ ´ëÇк´¿ø¿¡¼­ ±Ù¹«ÇÏ´Â °£È£»ç 201¸íÀ» ´ë»óÀ¸·Î ½ÃÇàµÇ¾ú´Ù. 1ȸÀÇ ÀÚ°¡º¸°í½Ä ¼³¹®Áö¸¦ ÀÌ¿ëÇØ ÀڷḦ ¼öÁýÇÏ¿´À¸¸ç, ¼öÁýµÈ ÀÚ·á´Â SPSS 22.0, AMOS 22.0, SPSS PROCESS macro¸¦ ÀÌ¿ëÇÏ¿© ºÐ¼®ÇÏ¿´´Ù.

¿¬±¸°á°ú: ½É¸®Àû ÀÓÆÄ¿ö¸ÕÆ®´Â Âü¿©Àû ÀÇ»ç°áÁ¤°ú Á¶Á÷½Ã¹ÎÇൿÀÇ °ü°è¿¡¼­ À¯ÀǹÌÇÑ ¸Å°³È¿°ú¸¦ º¸¿´À¸¸ç ±Ç·Â°Å¸®¼ºÇâÀº Âü¿©Àû ÀÇ»ç°áÁ¤°ú ½É¸®Àû ÀÓÆÄ¿ö¸ÕÆ® »çÀÌÀÇ °ü°è¿¡¼­ À¯ÀÇÇÑ Á¶ÀýÈ¿°ú¸¦ º¸¿´´Ù. ±×·¯³ª ±Ç·Â°Å¸®¼ºÇâÀÌ Âü¿©Àû ÀÇ»ç°áÁ¤ÀÌ ½É¸®Àû ÀÓÆÄ¿ö¸ÕÆ®¸¦ ÅëÇØ Á¶Á÷½Ã¹ÎÇൿÀ¸·Î °¡´Â °æ·Î¿¡¼­ Á¶ÀýµÈ ¸Å°³È¿°ú´Â ¾ø´Â °ÍÀ¸·Î ³ªÅ¸³µ´Ù.

°á·Ð: ÀÇ»ç°áÁ¤°úÁ¤¿¡ ±Ç·Â°Å¸®¼ºÇâÀ» ³·Àº °£È£»ç¸¦ Àû±ØÀûÀ¸·Î Âü¿©½ÃÅ°´Â °ÍÀÌ ±àÁ¤ÀûÀÎ ¾÷¹«¼º°ú¸¦ ²ø¾î³»´Â µ¥ Áß¿äÇÏ´Ù. ¶ÇÇÑ ±Ç·Â°Å¸®¼ºÇâÀÌ ³ôÀº °£È£»çÀÇ ½É¸®Àû ÀÓÆÄ¿ö¸ÕÆ®¸¦ À§Çؼ­´Â ´Ù¸¥ ¹æ½ÄÀÇ Àü·«ÀÌ ÇÊ¿äÇÏ´Ù. °£È£»çÀÇ ±Ç·Â°Å¸®¼ºÇâ°ú ±àÁ¤Àû ¾÷¹«°á°úÀÇ °ü°è¸¦ ´õ ±íÀÌ ÀÌÇØÇϱâ À§Çؼ­´Â Áö¼ÓÀûÀÎ ¿¬±¸°¡ ÇÊ¿äÇÏ´Ù.

Purpose: This study aimed to examine the relationships between participative decision-making, psychological empowerment, and organizational citizenship behavior of nurses working in hospitals; moreover, we verified the moderated mediating effect of power distance orientation in these relationships.

Methods: A total of 201 nurses working at a university hospital in South Korea responded to the survey. Self-report surveys were used to gather data from July 15-August 15, 2021. SPSS 22.0, AMOS 22.0, and SPSS PROCESS macro were used for data analysis.

Results: Psychological empowerment significantly mediated the relationship between participative decision making and organizational citizenship behavior. Moreover, the moderating effect of power distance orientation on the relationship between participative decision making and psychological empowerment was also significant when the power distance orientation was at a low and average levels. However, the moderated mediating effect of power distance orientation on the relationship between participative decision making, psychological empowerment, and organizational citizenship behavior was insignificant.

Conclusion: Involving nurses with lower power distance orientation in decision making is crucial to elicit positive work performance and different strategies are necessary for those with higher power distance orientation. Finally, further studies are needed to understand the power distance orientation and positive work outcomes of nurses.
KeyWords
°£È£»ç, Âü¿©Àû ÀÇ»ç°áÁ¤, ½É¸®Àû ÀÓÆÄ¿ö¸ÕÆ®, ±Ç·Â°Å¸®¼ºÇâ, Á¶Á÷½Ã¹ÎÇൿ
Nurses, Decision making, Empowerment, Mediating Factor
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ÇмúÁøÈïÀç´Ü(KCI) KoreaMed